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User Logs record what users do in Omnia, such as logging in, logging out, or turning on Do Not Disturb.
What you can see in this report depends on your user role.

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Accessing the User Logs

  1. Go to the Admin Portal and sign in.
  2. Click Reports to expand it, then select User Logs.

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Viewing the User Logs

The log opens showing today’s entries. Click the sort icons next to a column header to sort in ascending or descending order. See Understanding the User Logs Table for what each column means.

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Filtering the User Logs

  1. To change the date range, click Yesterday, Last 10 Days, or Last 30 Days at the top of the page.
  2. For more options, click Filter.
  3. Pick a start and end date and time, or pick a preset: Last Week, Last Month, Last 3 Months, Last 6 Months, or Last Year. To start your date selection over, click Clear.
  4. Optionally, pick a user in the Select User field.
  5. Optionally, select the events you want to see.
  6. Click Update to apply your filters.
To clear all filters, click Reset.

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Exporting the User Log

Click Export, then click OK to download the filtered log as a CSV file.

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Understanding the User Logs Table

  • Event Time: When the action happened.
  • Email: The email address of the user who performed the action.
  • Extension Name and Extension: The name and number of the user’s extension.
  • Event: The type of event, such as Login, Logout, or Enable DND.
  • Event Description: More detail about the event, such as “Login from auth” for a login.