Skip to main content
This guide provides step-by-step instructions for accessing and viewing user logs in Omnia. It explains how to filter logs by date range, specific users, and events. It also covers exporting log data and understanding the columns in the user logs table. User Logs offer a detailed record of activities helping monitor actions, ensure security, and track system usage.
Access to this Report:Access to this report is based on your user role. You may not be able to access and view a specific report and all of its features if your role does not permit it.

​
Accessing the User Logs

  1. Access the User Log Report:
  • Go to the Admin Portal and sign in.
  • Click the Reports tab to expand it, then select User Logs.

​
Viewing the User Logs

  1. View the User Logs:
  • The user logs display a table with columns such as Event Time, Email, Extension Name, Extension, Event, and Event Description. The initial results shown will be for today’s date.
  • Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.
  • The initial results shown will be for today’s date.

​
Filtering the User Logs

  1. Preset Filters:
  • Yesterday: Click this button to quickly filter the log entries from the previous day.
  • Last 10 Days: Click this button to quickly filter the log entries from the last 10 days.
  • Last 30 Days: Click this button to quickly filter the log entries from the last 30 days.
  1. Filter Settings:
  • Click Filter to open the filter settings.
  1. Select Date Range:
  • Choose the start and end dates to define the period for which you want to view logs.
  • You can use preset options like Last Week, Last Month, Last 3 Months, Last 6 Months, and Last Year.
  • In addition to the date range, you can also filter by a specific time range within the selected dates.
  1. Clear Filters:
  • Click Clear to remove the filters if needed. This allows you to start over while picking from your date ranges.
  1. Select User:
  • Pick a user from the dropdown menu in the Select User field to filter by.
  1. Select Events:
  • Select the specific events you want to filter by.
  1. Apply Filter:
  • Click Update to apply the filter settings.
  • The details will be displayed on the screen based on your filters.
  1. Reset Filters:
  • Click Reset to remove your filters and start over if needed.

​
Exporting the User Log

  1. Export Button:
  • Click Export to download the filtered user log data in CSV format.
  • Click OK to confirm the export.

​
Understanding the User Logs Table

  1. Understanding the User Logs Table:
  • Event Time: Shows the timestamp of the user action.
  • Email: Displays the email address of the user who performed the action.
  • Extension Name: Shows the name associated with the user’s extension.
  • Extension: Displays the extension number.
  • Event: Describes the type of event (e.g., Login, Logout, Enable DND).
  • Event Description: Provides additional details about the event, such as “Login from auth” for a login event.