Call Blocking

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Call blocking allows administrators to block incoming calls from specific phone numbers on an account. This guide provides step-by-step instructions for managing call blocking in the Omnia Admin Portal.

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Accessing Call Blocking

1. Navigate to Call Blocking: Go to the Admin Portal and sign in. Click the Phone System tab to expand it, then select Call Blocking.

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Adding a New Blocked Number

2. Add a New Blocked Number:

• Click Add New.
• In the Enter number field, type the phone number you want to block.
• In the Enter reason for blocking field, type the reason for blocking this number.
• Click Create.
• Click Yes to confirm and save.

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Editing a Blocked Number

3. Edit a Blocked Number:

• Click on the blocked number entry you want to edit or click the Edit button next to it.
• Make your edits.
• Click Save.
• Click Yes to confirm.

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Deleting a Blocked Number

4. Delete a Blocked Number:

• Click the Delete button next to the Blocked Number.
• Click Yes to confirm the deletion.

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Search and Sort

5. Search Call Blocking:

• Search Bar: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
• Sort: Click the sort icons next to the column headers to arrange items in ascending or descending order.

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Exporting Call Blocking

6. Export Call Blocking:

• Click the Export button next to the search field.
• The system will download a list of the items in CSV format.