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View, filter, and sort faxes in the Omnia Admin Portal, and download or retry them.
This page is for these Omnia roles:Account Administrator Partner Administrator

Accessing Faxes

  1. Navigate to Faxes: Go to the Admin Portal and sign in. Click the Phone System tab to expand it, then select Faxes.

Viewing Faxes

  1. Main Screen:
  • The main screen displays a list of faxes with details such as:
    • Date: The date the fax was sent or received.
    • From Number: The number the fax was sent from.
    • From Name: The name associated with the sending number.
    • To Number: The number the fax was sent to.
    • Direction: Indicates whether the fax was inbound or outbound.
    • Status: The current status of the fax (e.g., Success, Failed).
    • Error: Any error messages associated with the fax.

Filtering Faxes

    • Filter Faxes:
  • Click the Filter button to open the filter settings.
  • Select Date Range: Choose the start and end dates for the faxes you want to view, or select from predefined ranges such as Last week, Last month, or Last 3 months.
  • Select Time Range: In addition to the date range, you can also filter by a specific time range within the selected dates.
  • Search by Phone Number: Enter a phone number to filter the faxes sent or received by that number.
  • Click Update to apply the filters.
  • Click Reset Filter to remove the filters.

Actions

  1. Perform Actions on Faxes:
  • Download Fax: Click the Download button next to a fax entry to download the fax.
  • Force resend Fax: Click the Force resend button next to a failed fax entry to resend the fax.