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A Paging Group allows you to broadcast a message to multiple extensions, useful for announcements, emergency notifications, or communicating with multiple users simultaneously. This guide provides step-by-step instructions for accessing, adding, editing, deleting, searching, and exporting paging groups in the Omnia Admin Portal.

This document applies to the following user roles within Omnia:Account Administrator Partner Administrator

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Accessing Paging Groups

  1. Navigate to Paging Groups: Go to the Admin Portal and sign in. Click the Phone System tab to expand it, then select Paging Groups.

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Adding a New Paging Group

  1. Add a New Paging Group:
  • Click Add New.
  1. Enter Paging Group Details:
  • Enter number: Type the number that will be used to dial the paging group.
  • Enter name: Provide a descriptive name for the paging group (e.g., “Sales Team Announcements”).

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Enable Additional Features

  1. Enable Additional Features:
  • Enable two way audio: Check this box if you want to allow two-way communication within the paging group.
  • Enable checking if extension is in use: Check this box if you want the system to verify if an extension is in use before paging.

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Assign Extensions to the Paging Group

  1. Assign extensions:
  • Click on the field and select the extensions you want to include in the paging group.
  • You can select multiple extensions to ensure all relevant parties are included.

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Play Intro Message (Optional)

  1. Play Intro Message:
  • Select Play Intro Message: Choose from an existing media file to play before the paging announcement. This can be useful for introducing the page or providing context.
    • Click the Preview media button to listen and preview the message.
    • Click X to remove the selected message.
  1. Add a New Media File:
  • Click Add a Mediafile to record or upload a new media file if needed.
  • Use the controls to record or upload the media file. This will open additional options.
  1. Additional Options:
  • Playback: Click to play the media file.
  • Press and Hold To Record: Click and hold to record a message.
  • Upload File: Click to add an existing audio file.
  • Cancel Changes: Click to revert to previous settings.
  • Enter a name: Type the name in the Mediafile Name field before saving.
  • Save Changes: Click to save the recorded or uploaded file. This media file will now be available to choose from and select in the dropdown.

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Save the Paging Group

  1. Save the Paging Group:
  • Click Create.
  • Click Yes to confirm and save the paging group.

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Editing Paging Groups

  1. Edit Existing Paging Groups:
  • Click on the paging group you want to edit or click the Edit button next to it.
  • Make your edits.
  • Click Save.
  • Click Yes to confirm and save your change.

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Deleting Paging Groups

  1. Delete a Paging Group:
  • Click the Delete button next to the Paging Group.
  • Confirm the deletion by clicking Yes.

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Search and Sort

  1. Search for a Paging Group:
  • Search Bar: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
  • Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.

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Exporting Paging Groups

  1. Export Paging Groups:
  • Click the Export button next to the search field.
  • The system will download a list of the items in CSV format.