Paging Groups

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A Paging Group allows you to broadcast a message to multiple extensions, useful for announcements, emergency notifications, or communicating with multiple users simultaneously. This guide provides step-by-step instructions for accessing, adding, editing, deleting, searching, and exporting paging groups in the Omnia Admin Portal.

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Accessing Paging Groups

1. Navigate to Paging Groups: Go to the Admin Portal and sign in. Click the Phone System tab to expand it, then select Paging Groups.

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Adding a New Paging Group

2. Add a New Paging Group:

• Click Add New.

3. Enter Paging Group Details:

• Enter number: Type the number that will be used to dial the paging group.
• Enter name: Provide a descriptive name for the paging group (e.g., “Sales Team Announcements”).

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Enable Additional Features

4. Enable Additional Features:

• Enable two way audio: Check this box if you want to allow two-way communication within the paging group.
• Enable checking if extension is in use: Check this box if you want the system to verify if an extension is in use before paging.

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Assign Extensions to the Paging Group

5. Assign extensions:

• Click on the field and select the extensions you want to include in the paging group.
• You can select multiple extensions to ensure all relevant parties are included.

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Play Intro Message (Optional)

6. Play Intro Message:

• Select Play Intro Message: Choose from an existing media file to play before the paging announcement. This can be useful for introducing the page or providing context.
  • Click the Preview media button to listen and preview the message.
  • Click X to remove the selected message.

7. Add a New Media File:

• Click Add a Mediafile to record or upload a new media file if needed.
• Use the controls to record or upload the media file. This will open additional options.

8. Additional Options:

• Playback: Click to play the media file.
• Press and Hold To Record: Click and hold to record a message.
• Upload File: Click to add an existing audio file.
• Cancel Changes: Click to revert to previous settings.
• Enter a name: Type the name in the Mediafile Name field before saving.
• Save Changes: Click to save the recorded or uploaded file. This media file will now be available to choose from and select in the dropdown.

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Save the Paging Group

9. Save the Paging Group:

• Click Create.
• Click Yes to confirm and save the paging group.

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Editing Paging Groups

10. Edit Existing Paging Groups:

• Click on the paging group you want to edit or click the Edit button next to it.
• Make your edits.
• Click Save.
• Click Yes to confirm and save your change.

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Deleting Paging Groups

11. Delete a Paging Group:

• Click the Delete button next to the Paging Group.
• Confirm the deletion by clicking Yes.

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Search and Sort

12. Search for a Paging Group:

• Search Bar: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
• Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.

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Exporting Paging Groups

13. Export Paging Groups:

• Click the Export button next to the search field.
• The system will download a list of the items in CSV format.