Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.voxo.co/llms.txt

Use this file to discover all available pages before exploring further.

Access your settings by tapping your profile avatar or navigating to Preferences from the menu. Settings are organized into four tabs: Profile, Calls, Notifications, and Security.

​
Profile

The Profile tab shows your account information.
  • Display name — your name as it appears to teammates.
  • Avatar — tap your photo to upload a new profile picture from your camera roll.
  • Email — your login email address (read-only; contact your administrator to change it).

​
Calls

The Calls tab controls how incoming calls are handled and where voicemails are delivered.

​
Incoming calls

Ignore all calls — toggle this on to send all incoming calls directly to voicemail without ringing your device. This is equivalent to Do Not Disturb.

​
Call forwarding

Forward all calls — check this box to redirect all incoming calls to another number. To enable call forwarding:
  1. Check Forward all calls.
  2. Enter the phone number to forward calls to.
  3. Tap Save changes.
To stop forwarding, uncheck Forward all calls and tap Save changes.

​
Voicemail

  • PIN — the numeric PIN used to access your voicemail by phone.
  • Email — the email address where voicemail notifications are sent.

​
Notifications

The Notifications tab lets you manage how and when the app alerts you.
  • Incoming calls — enable or disable ringing for incoming calls.
  • Messages — control push notifications for new messages.
  • Missed calls — receive a notification when you miss a call.
If notifications are not arriving:
  • Confirm VOXO Connect has notification permission in your device’s system settings.
  • Update the app to the latest version from the App Store or Google Play.
  • Sign out and sign back in to refresh your session.

​
Security

The Security tab manages your account password and two-factor authentication (2FA).

​
Change your password

  1. Tap Change password.
  2. Enter your current password, then enter and confirm your new password.
  3. Tap Save.

​
Set up two-factor authentication

Two-factor authentication adds a second verification step when you log in. Your administrator may require it for your account. To enable 2FA:
  1. Tap Set up two-factor authentication.
  2. Choose your verification method: authenticator app, SMS, or email.
  3. Follow the on-screen instructions to link your method and confirm with a verification code.
To disable 2FA:
  1. Tap Manage two-factor authentication.
  2. Tap Remove and confirm with a verification code.
Disabling 2FA reduces the security of your account. Only remove it if your administrator permits it.