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The Home tab is the main hub of the app. It shows your active channels, direct message conversations, and call center queues in a single scrollable view.

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Conversations list

The Home tab lists every conversation you are a member of, sorted by most recent activity. Unread conversations appear with a bold name and an unread count badge. Tap any conversation to open it. Tap the search icon at the top of the screen to search across channels, users, and contacts. Search results update as you type.

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Call center sections

If you are assigned to one or more call center queues, they appear in a dedicated section on the Home tab. Each queue shows your current availability status. Tap a queue to open it and manage your status.

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Do Not Disturb and availability

Tap your profile avatar or the availability indicator to change your status:
  • Available — you are ready to receive calls and messages.
  • Do Not Disturb (DND) — incoming calls are silenced and routed according to your call forwarding rules.
DND affects incoming calls only. You can still make outbound calls and send messages while DND is on.