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POST
/
v2
/
admin
/
reporting
/
queues
/
stats
Admin Queue Stats
curl --request POST \
  --url https://api.voxo.co/v2/admin/reporting/queues/stats \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "queueId": [
    123
  ],
  "startDate": "<string>",
  "endDate": "<string>"
}
'
{
  "queueIds": [
    123
  ],
  "results": [
    {
      "inboundAnswered": 123,
      "talkTime": 123,
      "ringTime": 123,
      "waitTime": 123,
      "outbound": 123,
      "outboundTalkTime": 123,
      "exitTimeout": 123,
      "exitKeypress": 123,
      "abandons": 123,
      "abandonsUnder10": 123,
      "totalCallbacks": 123,
      "successfulCallbacks": 123,
      "failedCallbacks": 123,
      "id": 123,
      "queueId": 123,
      "queueName": "<string>",
      "totalInbound": 123,
      "answeredUnder30": 123,
      "ringNoAnswer": 123,
      "noAnswerRingTime": 123,
      "minWaitTime": 123,
      "maxWaitTime": 123,
      "totalOutbound": 123,
      "abandonWaitTime": 123,
      "abandonMin": 123,
      "abandonMax": 123,
      "abandonsUnder30": 123,
      "ASA": 123,
      "SLA": 123,
      "distribution": "<string>",
      "date": "<string>",
      "peerName": "<string>",
      "name": "<string>"
    }
  ]
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
queueId
number[]
required

Queue IDs to include in the report

startDate
string
required

Start date for the report period

endDate
string
required

End date for the report period

distribution

Time distribution grouping (daily, weekly, hourly, monthly, or totals)

Available options:
weekly
users

Filter by user peer names, or 'ALL' for all users

tag
string[]

Filter by call tags

Minimum array length: 1
callOutcome
number[]

Filter by call outcome IDs

Minimum array length: 1
reportType

Report type (Scheduled, Export, or Live)

Available options:
Scheduled

Response

Queue statistics or export acknowledgement

Queue statistics

queueIds
number[]
required

Queue IDs included

results
object[]
required

Queue statistics results