VOXO Mobile: Call History

1. #### Steps to Access Call History:

• Open the VOXO Mobile App: Launch the app on your mobile device.
• Navigate to Call History: Tap the call history (clock) at the top of the screen.

2. Call History Overview:

• All Calls: View all incoming and outgoing calls, or filter by missed or recorded calls.
• Contact/Number: See the contact name or phone number associated with each call.
• Call Status: Indicates if the call was inbound, outbound, answered, missed, or canceled. It also shows the total number of calls and the day and time.
• Call Details: Tap the "i" button to view more details about the calls and to delete call records. This includes the date and time of each call, the duration, and the status such as answered or missed.

3. Managing Your Call Logs:

• This section of the VOXO Mobile app allows you to filter and view your call history by different categories:
  • All Calls: View all incoming, outgoing, and missed calls.
  • Missed Calls: Filter to see only the calls you missed.
  • Recorded Calls: Filter to view calls that have been recorded.

4. Search Call Records:

• Search: Locate and tap search.
• Enter Details: Type in the specific details of the call you are looking for (e.g., date, time, or contact name).

5. Options Menu:

This section of the VOXO Mobile app allows you to manage your call history through the options menu:

• Clear Call History: Remove all entries from your call history.
• Edit Mode: Select multiple calls to delete or manage them simultaneously.
• Settings: Access additional settings related to app preferences.

6. Inbound and Outbound Call Indicators:

• The telephone icons on the left indicate whether a call was inbound or outbound:
  • Upward Arrow: Indicates an outbound call.
  • Downward Arrow: Indicates an inbound call.

7. Contact/Number:

• View Call Record: Look at the contact name or phone number displayed with each call record.
• Tap to Call: Tap on the call record to start a call.

8. Additional Call Options:

• Pressing and holding down on a call record will provide you with the following options:
  • Auto Call: Initiates an automatic call using the preferred calling method.
  • Call: Starts a standard voice call.
  • Video Call: Initiates a video call with the selected contact.
  • GSM Call: Makes a call using the GSM network.
  • Message: Sends a text message to the contact.
  • Copy Number: Copies the contact's phone number to the clipboard.

9. Call Status:

• Call Type: Indicates if the call was inbound, outbound, answered, missed, or canceled.
• Call Details: Displays the total number of calls and the day and time of each call.

10. Call Details:

• Tap the "i" button: Locate and tap the "i" button next to the call record.
• View Call Details: See the date, time, duration, and status (answered, missed, etc.) of each call.
• Delete Call Records: From this screen, you can also delete call records if needed.