> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# VOXO Pharmacy

> Manage your pharmacy's communications, automation, and patient outreach from one place.

VOXO Pharmacy is a communication platform built for pharmacies. It connects your phone system, fax line, voicemail, and pharmacy management system (PMS) into a single dashboard — giving your team the tools to handle patient calls, prescription refills, and outbound outreach without switching between systems.

Use the sections below to find documentation for each part of the platform.

<CardGroup cols={2}>
  <Card title="Dashboard" icon="layout-dashboard" href="/pharmacy/dashboard">
    View a real-time summary of fax activity, voicemails, IVR calls, and recent communication events.
  </Card>

  <Card title="Calls" icon="phone" href="/pharmacy/calls">
    Browse your call history, filter by direction or disposition, and play back recorded calls.
  </Card>

  <Card title="Voicemails" icon="voicemail" href="/pharmacy/voicemails">
    Listen to and manage voicemail messages. Track workflow status and read AI-generated transcripts.
  </Card>

  <Card title="Faxes" icon="printer" href="/pharmacy/faxes">
    View, download, and send faxes. Track inbound and outbound fax status.
  </Card>

  <Card title="Agent" icon="bot" href="/pharmacy/agent">
    Configure and monitor the AI pharmacy agent that handles patient calls, refill requests, and chat interactions.
  </Card>

  <Card title="IVR" icon="phone-forwarded" href="/pharmacy/ivr">
    Build and manage Interactive Voice Response menus that route callers and process refill requests automatically.
  </Card>

  <Card title="Reports" icon="chart-bar" href="/pharmacy/reports">
    View queue performance and URAC compliance reports.
  </Card>

  <Card title="Call campaigns" icon="megaphone" href="/pharmacy/outbound-campaigns">
    Run automated outbound call campaigns for pickup reminders, refill reminders, birthday outreach, and other patient contact.
  </Card>

  <Card title="Announcements" icon="volume-2" href="/pharmacy/announcements">
    Create and schedule voice announcements that play within your IVR system.
  </Card>

  <Card title="PMS tools" icon="pill" href="/pharmacy/pms-tools">
    Look up prescriptions directly from your pharmacy management system.
  </Card>

  <Card title="Store settings" icon="settings" href="/pharmacy/store-settings">
    Manage store hours, users, and audio files for your pharmacy location.
  </Card>
</CardGroup>
