> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> This guide provides step-by-step instructions on how to navigate and customize settings on the Omnia platform.

This guide provides step-by-step instructions on how to navigate and customize settings on the Omnia platform. It covers changing profile pictures, call forwarding, two-factor authentication, preferences, voicemail settings, and integrations.

### Profile Picture

1. **Change Profile Picture**:

* Click **Settings** in the upper right corner of the Omnia page.
* Click **Edit** on your profile picture.
* Find and upload the picture you want to use.
* Click **Save**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/73fcefd4-df17-488d-b123-bb9f44c0348f/stack_animation.webp)

### My Profile

2. **Profile Settings**:

* Go to your profile in the top right corner, then select **Settings** and **My Profile**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/36fe4d82-5032-45bc-b421-852f5fc8ba52/stack_animation.webp)

3. **My Profile:**

Under **My Profile**, you can see the following:

* **Profile Type:** This is your role in Omnia.
* **Email:** Your registered email address.
* **Extension:** Your extension number.
* **DID:** Your Direct Inward Dialing number.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-30/6033dfb4-7b71-4905-9c46-6916e5394953/user_cropped_screenshot.jpeg?tl_px=0,113\&br_px=1376,882\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=208,277)

### Call Forwarding

4. **Enable Call Forwarding:**

* Check the box next to **Enable forwarding**.
* Enter the number you want to forward calls to.
* Click **Save**.
* To stop forwarding, uncheck **Enable forwarding**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-24/8a5ec5e8-c1d6-4655-b4d9-b65374dd5cfd/stack_animation.webp)

### Mobile App

5. **Download Mobile App**:

* Scan the QR code to download the Omnia Mobile Application, available for iOS and Android.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/d6e0de8f-8da9-4f1d-b8d6-b1013abeaa97/ascreenshot.jpeg?tl_px=240,438\&br_px=1100,919\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,256)

### Reset Password

6. **Reset Password**:

* Check **Reset Password**.
* Enter your new password.
* Click **Submit**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/d61537d5-b25d-4932-9cb2-a8c51ec34f42/stack_animation.webp)

### Two-Factor Authentication

7. **Set Up 2FA**:

* Select a method from the **Select 2FA Method** dropdown list.
* Click **Email** to use email as the method.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-24/2b320170-518f-4015-8f3b-6f08fa263f2a/stack_animation.webp)

8. **Authenticator App**:

* Select an authentication app or browser extension. Click **Add** and enter the generated code.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/43dcbc00-e070-4343-a21f-2dded6afe52a/stack_animation.webp)

9. **SMS/Text Message:**

* To set up two-factor authentication using SMS, click **Add**, enter your phone number, and get a one-time code sent to your phone.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/51778dd9-f65b-42a0-a9d7-ecbc0ef312fb/stack_animation.webp)

### My Devices

10. **View Devices**:

* Click **My Devices** to see a list of all your devices currently online.
* Click **Load online devices**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/1213cde0-875e-47b6-b5e4-b8c9b9c96e09/stack_animation.webp)

### Preferences

11. **Time zone:**

* Click the **Time zone** field and select your desired time zone from the drop-down list.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/9c38d2da-c522-4a6d-815c-ddc20d13c051/stack_animation.webp)

12. **Dark mode:**

* Toggle the switch on or off to enable or disable dark mode.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/04195ced-e963-470a-94a2-6850002b28e2/user_cropped_screenshot.jpeg?tl_px=0,0\&br_px=1668,638\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=1051,152)

13. **Incoming Calls:**

* Toggle the switch on or off to enable or disable push notifications for incoming calls.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/2cc3090d-50dc-48ef-9825-b311e3354b5d/ascreenshot.jpeg?tl_px=200,0\&br_px=1920,919\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=1032,380)

14. **Incoming ring tone:**

* Click the **Incoming ring tone** field and select a ring tone from the drop-down list.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/3d97e8c0-dfb2-46c4-a52b-248b13f4d2a9/stack_animation.webp)

15. **Volume:**

* Adjust the volume for **incoming calls, outbound calls**, and **call waiting notifications** using the toggle switch next to each option.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/807eada8-3483-4e3e-93f0-10358ea23c36/stack_animation.webp)

### Voicemail

16. **Voicemail Settings**:

* Manage voicemail greetings that inform callers of your status by clicking **Voicemail**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/2bd5cd4a-9026-45a0-889d-871b27a986cd/ascreenshot.jpeg?tl_px=236,128\&br_px=1096,609\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)

17. **Voicemail PIN**:

* Enter the new PIN in the **Enter PIN** field and click **Save**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/19973ed1-2a5c-44ba-92d0-1a1701772da5/ascreenshot.jpeg?tl_px=0,287\&br_px=859,768\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=301,212)

18. **Voicemail to Email:**

* Enter your email address and click **Save** to receive voicemails via email. This feature must be enabled on your extension.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-26/7fbf8ac6-1bbd-4fdf-8105-01a8bff65b95/stack_animation.webp)

19. **Voicemail Greetings**:

* Follow these steps to upload, download, record, or play a voicemail greeting:
  * **Name Greeting**: Identifies your extension.
  * **Unavailable Greeting**: Plays when you do not pick up the phone.
  * **Busy Greeting**: Plays when you are on the phone.
  * **Out of Office Greeting**: Overrides your unavailable and busy greetings.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/64e97256-78f6-4df2-8457-30f32545998d/ascreenshot.jpeg?tl_px=0,149\&br_px=1376,919\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=245,288)

20. **Record/Upload new Greeting:**
    **Press and Hold To Record:** Click and hold to record a message.
    **Upload File:** Click to upload a new greeting file from your device.
    **Playback**: Click to play the media file.
    **Cancel Changes**: Click to revert to previous settings.
    **Save Changes:** Click to save the recorded or uploaded file.
    **Current Greeting:** Displays the name of the current greeting file.

* **Download:** Click the **Download Current** button to download the current greeting file.
* **Playback**: Click to play the media file.
* **Delete:** Click the red **Delete** button to remove the current greeting

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-15/e6b3011c-5861-4d49-bf1d-e4add1ed9ec0/stack_animation.webp)

### Integrations

21. **Accessing Integrations:**

* Click **Integrations**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/36d77dac-75e0-41cd-9c41-2cabf0dacafb/ascreenshot.jpeg?tl_px=337,126\&br_px=1197,607\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)

22. **Call Outcome Integration:**

* This results in a call outcome popup for your VOXO calls, allowing you to specify a call outcome to be reported to your selected CRM. Disabled options are unavailable.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-26/edb0d020-c2f9-49d6-83cf-1e482b4b9b8d/ascreenshot.jpeg?tl_px=8,314\&br_px=867,795\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)