> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a remote or international worker

> Network, router, and power requirements for giving remote and overseas staff a VOXO line, plus the 911 caveat.

You can give staff outside your office a VOXO line that answers, holds, and transfers calls like an in-office extension — either through a browser-based softphone or a physical desk phone. This page covers what the worker's location needs and the caveats to know before you set them up.

## What the worker's location needs

* **Internet** — at least 5 Mbps up and down dedicated to phone traffic.
* **Router** — if the modem and router are separate devices, set the router to **bridge mode** to avoid double-NAT registration problems. If your provider can't enable bridge mode, ask them to disable **SIP ALG** instead.
* **Firewall** — if a managed firewall controls the network, ask their IT to allow VOXO's voice traffic. See [Firewall IP Whitelist](/omnia/faqs/firewall-ip-whitelist) for the ranges and ports to allow.
* **Power** — VOXO desk phone power supplies handle 100 to 240V, so they work on overseas mains without a converter.

## Things to know

<Note>
  **911 does not work internationally.** Remote staff outside the U.S. can't dial 911 from a VOXO phone and must use a local phone for emergencies.
</Note>

Call quality follows the local internet — it depends on the remote location's connection.

If a remote phone or softphone won't register after you've confirmed the internet is up and the router is in bridge mode, see [Troubleshooting](/omnia/troubleshooting) or contact support.