> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> This guide provides step-by-step instructions for viewing and managing business and personal contacts.

This guide provides step-by-step instructions for viewing and managing business and personal contacts. It covers searching for contacts, initiating calls, creating personal contacts, bulk uploading, editing, and deleting contacts.

### Viewing Contacts

1. **Access Contacts**:

* Select **Contacts** from the left-side navigation window.

**Extension Status Indicators:**

* **Green:** The user is logged into Omnia or has a connected and online phone.
* **Red:** The user is not logged in or their device is offline.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-25/51f1977a-120a-408f-8858-3d94dd9437c3/stack_animation.webp)

### Business Contacts

2. **View Business Contacts**:

* Click **Business Contacts** to see all users' direct numbers and extensions from the company directory.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/a6a9fae7-614c-4498-bc42-c108c3f5a53e/ascreenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=327,73)

3. **Search Business Contacts**:

* Enter a name or phone number in the search bar labeled **Search Name / Number**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/8ea288a4-3f26-4e67-87ce-bf2c7f1ae689/ascreenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=306,146)

4. **Quick Dial:**

* Click the **green telephone button** next to the contact to initiate a call.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/c69bfdc9-55c1-4549-9f21-31bf47750943/ascreenshot.jpeg?tl_px=507,62\&br_px=1367,543\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)

### Personal Contacts

5. **View Personal Contacts**:

* Click **Personal Contacts** to see contacts associated with your personal extension, including manually added or uploaded contacts from a spreadsheet.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/272bfb0b-a01b-41db-b5c4-c96f9a908d39/ascreenshot.jpeg?tl_px=31,0\&br_px=890,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,64)

6. **Search Personal Contacts**:

* Enter a name or phone number in the search bar labeled **Search Name / Number**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/6b1d82da-2f20-487f-900e-98d7fe656359/ascreenshot.jpeg?tl_px=52,0\&br_px=911,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,134)

7. **Quick Dial:**

* Click the **green telephone button** next to the contact to initiate a call.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-05-24/fba2b1bf-aee7-49b3-9c03-efb8536615b7/File.jpeg?tl_px=507,62\&br_px=1367,543\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)

### Creating Personal Contacts

8. **Add New Contact**:

* Select **Personal Contacts**.
* Click **Add Contacts** "+" to add a new contact.
* Enter the contact's details.
* Click **Add** (+), then **Create**.
* Click **Yes** to save the contact.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-24/2ceddc37-4429-4947-af44-351b3d654dcc/stack_animation.webp)

### Bulk Uploading Personal Contacts

9. **Import from CSV**:

* Hover over **Import from csv** and click **Download example csv** to get a template. Complete the template, save it, and click **Import from csv** to upload the spreadsheet.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/89954c37-4770-4b6f-acc1-f94cdce4bb62/stack_animation.webp)

10. **Map CSV Fields**:

* Select **First name, Last Name, Phone, Email, and Company** from the dropdown menus for each corresponding column.
* All listed fields must be selected to continue.
* Click **Reset** to remove the CSV and reupload if needed.
* Click **Add**.
* Added entries will appear in the list below.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/788d4a97-c191-4d35-9a3f-747331aab0cf/stack_animation.webp)

11. **Remove an Entry:**

* If you need to remove a phone number entry from the list after selecting add, clicking **Remove number** (-) will remove an entry before saving.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-17/a722f131-2517-448e-baa8-44f3e2652140/ascreenshot.jpeg?tl_px=505,217\&br_px=1365,698\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)

12. **Save the Personal Contacts:**

* Once you have completed adding entries, click **Create**.
* Click **Yes** to confirm and save.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/13f196b1-5aa8-4653-ae3d-cf28309bece5/stack_animation.webp)

### Editing and Deleting Personal Contacts

13. **Edit Contact**:

* Search for and select the contact.
* Make the necessary changes.
* Click **Edit**.
* Confirm by clicking **Yes**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-24/dc761c4d-19b4-487e-8cd9-cd2ac12acbc5/stack_animation.webp)

14. **Delete Contact**:

* Search for and select the contact.
* Click the **Delete** button.
* Confirm by clicking **Yes**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-05-24/9a5e9b80-e9a0-40d8-a9d6-fc57c8857d64/stack_animation.webp)