> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Settings
> This guide provides step-by-step instructions on how to navigate the settings menu in the VOXO Mobile app.
This guide provides step-by-step instructions on how to navigate the settings menu in the VOXO Mobile app.
These guides cover the legacy **VOXO Mobile** app. If you're installing the mobile app for the first time, use the **VOXO Connect** app instead — see [Connect mobile app](/connect/mobile/index). Menus differ between the two apps.
### Open Settings
1. **Accessing Settings:**
* Go to **Settings** in the app to open the settings menu.
### Account Settings
2. **Incoming Calls/Push Notifications:**
* Manage push notifications for incoming calls.
* From the settings menu, tap on **Incoming Calls**.
On the mobile app, **Incoming Calls** is a top-level item in **Settings** — it is not inside the **Preferences** submenu described below. On the OMNIA desktop and web softphone, the same toggle lives under **Settings → Preferences**.
### Program Settings/Preferences
3. **Open Preferences:**
* From the settings menu, tap on **Preferences**.
### Sound Preferences
4. **Ringtone:**
* From the Preferences menu, tap on **Ringtone**.
* Select your preferred ringtone.
5. **Call Recording**:
Manage your call recording settings.
**Open Call Recording Settings**: From the **Preferences** menu, tap on **Call Recording**.
**Call Recording Options**:
**Record All Calls**: Enable to automatically record all SIP phone calls.
**Split Participant Channels**: Check to have separate tracks for each participant in the recording.
**Recording Format**: Select the recording format (default is WAV µ-law 8 kHz).
**Automatically Delete Recordings**: Set duration after which recordings are automatically deleted (default is "Never").
**Warning Beep**: Beeps every 15 seconds to notify the remote party that the conversation is being recorded.
**E-mail Address**: Pre-fill the e-mail address for sharing call recordings via email.
**Upload URL**: Configure the app to upload call recordings to a specified URL.
**Recording Storage**:
* **Internal**: Saves recording on the app's internal storage.
* **External**: Saves recording on the phone's memory.
6. **Sound**:
* Adjust sound settings.
* From the **Preferences** menu, tap on **Sound.**
* **Audio Processing Configuration**:
* **System Audio Processing**: Toggle between device-built and in-app audio processing.
* **Additional Sound Settings**:
* Incoming Noise Suppression, Playback Boost, Microphone Level, Keypad Volume, Speaker on Display Down, Automatic Enabling Speaker in Video Call, Advanced Sound Settings.
### Preferences/Number Rewriting
7. **Number Rewriting**:
* Configure how numbers are displayed and managed.
* From the **Preferences** menu, tap on **Number Rewriting.**
* **Number Rewriting Categories**:
* Plus Replacement, Local to International Number Mapping, Dial-Out Account Override.
### Preferences/Network
8. **Network**:
* Adjust your network settings.
* From the **Preferences** menu, tap on **Network.**
* **SSIDs**: Manage allowed and disallowed SSIDs.
* **Network Priorities for RTP**: Prefer Wi-Fi or mobile data for voice RTP traffic.
* **Network Change Strategy**: Choose how to handle network changes during a call.
* Additional Network Settings: Keep Cellular Network Active, Prevent Wi-Fi from Sleeping.
### Preferences/Other
9. **Call Forwarding**:
* Set up call forwarding rules.
* From the **Preferences** menu, tap on **Call Forwarding**.
10. **Contact Sort Order:**
* Choose how contacts are sorted (e.g., First name, last name).
* From the **Preferences** menu, tap on **Contact Sort Order**.
11. **Other:**
* From the **Preferences** menu, tap on **Other**.
* **Proximity Senso**r: Use the built-in proximity sensor to lock and unlock the screen during calls.
12. **Controls:**
From the **Preferences** menu, tap on **Controls**.
**GSM Call Settings**:
* Music on Hold, Notifications, GSM Button, Contacts, Call Integration.
13. **Do Not Disturb (DND)**:
* From the **Preferences** menu, tap on **Do Not Disturb.**
* **Create a New Rule**: Tap the plus (+) button to create a new DND rule.
* **Enable the Rule**: Toggle the Enabled switch to activate the rule.
* **Set the Time Interval**: Under Time, set the interval for the DND rule.
* **Select Weekdays**: Choose the weekdays the DND rule will apply to.
* **Manage Unknown Contacts**: Apply the DND rule to calls from unknown contacts.
* **Add Specific Contacts**: Specify contacts that the DND rule should apply to.
* **Add a Comment**: Optionally, add a comment for this rule.
* **Save the Rule**: Tap Add at the top right to save your new DND rule.
### Additional Preferences
14. **Troubleshooting Log**:
* Enable or disable logging of network traffic and other information for troubleshooting.
* **Language**: Set the language for the app (default is "Auto: English (United States)").
* **Start Video Automatically**: Toggle to enable or disable starting video automatically.
* **DNS Lookup**: Toggle to force a new DNS resolution every time the network changes.
### Information
15. **Information:**
* **About:** View information about the app.
* **Usage:** Check your usage statistics.
* **Logs:** Access log details.
* **Share with Friends:** Share the app with your friends.
### Provisioning
16. **Reset Application:**
* Reset the application to its default settings.
* From the **Settings** menu, tap on **Reset Application**.
If the mobile app shows connection errors such as **Web socket closed** or **error loading queue** — for example, the call log or directory won't load — tap **Reset Application** to return the app to its default settings, which clears these errors. Also confirm the app is updated to the latest version in your device's app store.
