> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Accounts (Add New)

> This guide provides step-by-step instructions on how to add new accounts within the Omnia Admin Portal.

This guide provides step-by-step instructions on how to add new accounts within the Omnia Admin Portal.

<Warning>
  This document applies to the following user roles within Omnia:

  Partner Administrator
</Warning>

### Accessing System Admin - Accounts

1. **Navigate toSystem Admin - Accounts:**

* Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in.
* Click the **System Admin** tab to expand it, then select **Accounts**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/e3cc7a1a-1807-4f7a-bb2d-c259de894377/stack_animation.webp)

### Creating a New Account

2. **Add New**:

* To add a new account, click the **Add New** button.
* Only Partner Admins can create new accounts.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-24/6d107627-349f-442f-8b5f-940fafdfc7fb/ascreenshot.jpeg?tl_px=97,0\&br_px=956,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,125)

### General

3. **General Settings**:

* After clicking the **Add New** button, you will be taken to the **General Settings** tab.
* Fill in the required fields:
  * **Enforce Two-Factor Authentication for organization**: Check this box if you want to enforce two-factor authentication.
  * **Residential Account**: Check this box if the account is residential.
  * **Enter name**: Type the account name. This name will be used as the default caller ID.
  * **Enter billing id**: Type the billing ID.
  * **Select time zone**: Choose the appropriate time zone from the dropdown menu.
  * **Bill Start Date**: Click on the calendar icon to select the bill start date.
  * **Billing Information (May not be required)**: Enter the billing details, which may include:
    * **First Name**
    * **Last Name**
    * **Email**
    * **Phone Number**
    * **Address**: Use the search bar to find and enter the address.
  * **Register SMS Brand**: Check this box if you need to register an SMS brand.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/e6928197-c2e9-43db-8f1e-0f0cbfcb3fb8/stack_animation.webp)

4. **SMS Brand Registration**:

If you checked the **Register SMS Brand** box, fill in the additional fields required for SMS brand registration:

* **Organization Type**: Select the organization type from the dropdown menu (e.g., Government, Non-Profit, Private Profit, Public Profit).
* **Brand Vertical**: Select the brand vertical from the dropdown menu (e.g., Agriculture, Communication, Construction).
* **Company Name**
* **EIN**
* **Street**
* **City**
* **State**
* **Postal Code**
* **Country**
* **Email**
* **Phone**
* **Website**

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/b8b66ef8-325a-49f0-8368-b67ef2a443ae/stack_animation.webp)

### Pricing

5. **Pricing Settings:**
   Navigate to the **Pricing** tab.
   Fill in the pricing details for the voice products:

* **Unlimited Extension**

* **Toll Free Minutes**

* **SIP Trunk**

* **Fax Service**

* **International Minutes**

* **Live Transcription Service**
  For custom products, select the product from the dropdown menu, and enter the price and quantity:

* **Product**: Select from options such as Managed Services or Internet.

* **Price**: Enter the price.

* **Quantity**: Enter the quantity.

* **Description**: Enter a description for the custom product.

* Click **Add a product** to include additional custom products.
  Check the **Verify product pricing** box to ensure all product pricing is accurate before saving.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/58171774-9ce5-44f5-a142-dd6c401dac2f/stack_animation.webp)

### Conduits

6. **Adding Conduits**:

* Navigate to the **Conduits** tab.
* Enter the **Conduit Prefix**. Note that conduits only work when dialing 6 digits or less.
* Select the conduits to assign:
  * Use the **Available** list to search and select conduits. Only accounts with conduit prefixes are listed.
  * Move selected conduits to the **Assigned** list using the arrow buttons.

**Conduits** allow extensions to dial extensions in other accounts by using a prefix and the extension number. This feature enables users from multiple accounts to communicate via extension-to-extension dialing as if they were all part of the same account, facilitating easy internal communication across different departments or locations.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/16044ce5-1f9c-49b5-a51e-47b463d17922/stack_animation.webp)

### Create Account

7. **Create Account**:

* After filling in the necessary details, click the **Create** button.
* A warning message will appear: "Confirm Basic Account Creation?" Click **Yes** to confirm or **No** to cancel.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-24/a8173de8-34cf-4037-b781-0ba87f8a3971/stack_animation.webp)