> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Short Numbers

> A "Short Number" is a 2-5 digit code that allows users to reach specific destinations without dialing the full 10-digit number.

## A "Short Number" is a 2-5 digit code that allows users to reach specific destinations without dialing the full 10-digit number. For example, office staff can transfer calls to a field technician's cell phone using a short number like "02" instead of the full number. This guide provides step-by-step instructions for managing short numbers in the Omnia Admin Portal.

<Warning>
  This document applies to the following user roles within Omnia:

  Account Administrator
  Partner Administrator
</Warning>

### Accessing Short Numbers

1. **Navigate to Short Numbers:**
   Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in.
   Click the **Phone System** tab to expand it, then select **Short Numbers**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/a9b10e1a-34b8-427c-ae55-026f139f255d/stack_animation.webp)

### Adding New Short Numbers

2. **Add a New Short Number:**

Click **Add New** to create a new short number.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-04/e2ccee0b-346d-43ef-8d9d-dc6e8314b6cf/ascreenshot.jpeg?tl_px=665,0\&br_px=1525,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=739,124)

3. **Add Numbers:**

* **Number**: Enter a number in the **Number** field. The number length must be at least two characters long.
* **Destination Number**: Enter the destination number in the **Enter destination number** field.
* **Description**: Enter a description in the **Enter description** field.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/eeb0cbac-45fb-423b-a038-cbb43213e316/stack_animation.webp)

4. **Add Entries:**

* Click **Add (**+**)** to add an entry.
* Click the **Clear** to remove an entry before adding it to the list.
* You can continue to add multiple numbers by following this process. Added entries will appear in the list below.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/86cddcda-b277-4be8-8d90-8c852d815f7b/stack_animation.webp)

5. **Remove an Entry:**

* If you need to remove a number from the list after selecting add, clicking **Remove** (-) will remove an entry before saving.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-04/55a6a278-68cf-47e1-99fd-41a4a4f86e3e/ascreenshot.jpeg?tl_px=378,108\&br_px=1525,749\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=580,277)

6. **Save Entries:**

* Once you have completed adding entries, click **Create**.
* Click **Yes** to confirm and save.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/84e4b845-90f1-4f8a-af0c-7ffbfde79ff7/stack_animation.webp)

### Bulk Adding Short Numbers

7. **Import from CSV:**

* Hover over **Import from csv** and click **Download example csv** to get a template to add your numbers in bulk.
* Complete the template, save it, and click **Import from csv** to upload the spreadsheet.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/4f0a1908-bc36-4035-a5a1-75eb8e96a5a9/stack_animation.webp)

8. **Map CSV Fields**:

* Select **number**, **destination**, and **description** from the dropdown menus for each corresponding column.
* All listed fields must be selected to continue.
* Click **Reset** to remove the CSV and reupload if needed.
* Click **Add**.
* Added entries will appear in the list below.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/fe58d8dd-a929-4a25-95ab-b931e001c79c/stack_animation.webp)

9. **Remove an Entry:**

* If you need to remove a number from the list after selecting add, clicking **Remove** (-) will remove an entry before saving.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-17/cf1014f1-35d9-4c89-835f-701ccb8ab460/File.jpeg?tl_px=378,108\&br_px=1525,749\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=580,277)

10. **Save the Short Numbers:**

* Once you have completed adding entries, click **Create**.
* Click **Yes** to confirm and save.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-17/d50c911e-eec6-417f-a15e-dc4cd8ff61f8/stack_animation.webp)

### Editing Short Numbers

11. **Edit Short Numbers:**

* Click on the short number you want to edit or click the **Edit** button next to it.
* Make your edits.
* Click **Save**.
* Click **Yes** to confirm and save your changes.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/09392dea-541d-4604-93e9-e1c77b834151/stack_animation.webp)

### Deleting Short Numbers

12. **Delete a Short Number:**

* Click the **Delete** button next to the Short Number.
* Click **Yes** to confirm the deletion.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-04/3866f907-7053-498d-9369-b6013768a029/stack_animation.webp)

### Search and Sort

13. **Search Short Numbers:**

* **Search Bar**: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
* **Sort**: Click the sort icons next to column headers to arrange items in ascending or descending order.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-04/54136f4e-48f6-4fa3-8290-45ea94960349/ascreenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=292,128)

### Exporting Short Numbers

14. **Export Short Numbers:**

* Click the **Export** button next to the search field.
* The system will download a list of the items in CSV format.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-04/2f51e45c-9d44-49dc-a746-16091b321fc8/ascreenshot.jpeg?tl_px=82,0\&br_px=941,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,126)