> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Paging Groups

> A Paging Group allows you to broadcast a message to multiple extensions, useful for announcements, emergency notifications, or communicating with multiple us...

## A Paging Group allows you to broadcast a message to multiple extensions, useful for announcements, emergency notifications, or communicating with multiple users simultaneously. This guide provides step-by-step instructions for accessing, adding, editing, deleting, searching, and exporting paging groups in the Omnia Admin Portal.

<Warning>
  This document applies to the following user roles within Omnia:

  Account Administrator
  Partner Administrator
</Warning>

### Accessing Paging Groups

1. **Navigate to Paging Groups:**
   Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in.
   Click the **Phone System** tab to expand it, then select **Paging Groups**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/e87900f6-a2c2-4ddf-90e9-51ac179070e1/stack_animation.webp)

### Adding a New Paging Group

2. **Add a New Paging Group:**

* Click **Add New**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-05/21ade3d0-b1c3-42e3-8a5c-54b85a2296fc/ascreenshot.jpeg?tl_px=665,0\&br_px=1525,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=744,136)

3. **Enter Paging Group Details**:

* **Enter number**: Type the number that will be used to dial the paging group.
* **Enter name**: Provide a descriptive name for the paging group (e.g., "Sales Team Announcements").

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/e51b2ca9-4214-4aa3-bcb9-cfe6530aa29d/stack_animation.webp)

### Enable Additional Features

4. **Enable Additional Features**:

* **Enable two way audio**: Check this box if you want to allow two-way communication within the paging group.
* **Enable checking if extension is in use**: Check this box if you want the system to verify if an extension is in use before paging.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/8c0b0c89-44a1-4cd2-9f91-e6c419f5cc35/stack_animation.webp)

### Assign Extensions to the Paging Group

5. **Assign extensions**:

* Click on the field and select the extensions you want to include in the paging group.
* You can select multiple extensions to ensure all relevant parties are included.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/e6a71ed5-fa94-41f9-ace4-6a8c5d05bf7c/stack_animation.webp)

### Play Intro Message (Optional)

6. **Play Intro Message:**

* **Select Play Intro Message**: Choose from an existing [media file](https://scribehow.com/shared/Omnia_Admin_Media_Files__LxLyMgU7SBqju9ex6tTRBg?referrer=documents) to play before the paging announcement. This can be useful for introducing the page or providing context.
  * Click the **Preview media** button to listen and preview the message.
  * Click **X** to remove the selected message.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-15/6528227b-33c6-4177-81a7-76765551a771/stack_animation.webp)

7. **Add a New Media File:**

* **Click Add a Mediafile** to record or upload a new media file if needed.
* Use the controls to record or upload the media file. This will open additional options.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-14/6256cfe0-cd86-4201-89fd-d03d164a86b5/stack_animation.webp)

8. **Additional Options**:

* **Playback**: Click to play the media file.
* **Press and Hold To Record:** Click and hold to record a message.
* **Upload File**: Click to add an existing audio file.
* **Cancel Changes**: Click to revert to previous settings.
* **Enter a name**: Type the name in the **Mediafile Name** field before saving.
* **Save Changes**: Click to save the recorded or uploaded file. This media file will now be available to choose from and select in the dropdown.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-14/5b1dd021-7bde-4954-88a7-abe1b5f2f926/user_cropped_screenshot.jpeg?tl_px=0,0\&br_px=764,382\&force_format=jpeg\&q=100\&width=764\&wat_scale=68\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=142,176)

### Save the Paging Group

9. **Save the Paging Group**:

* Click **Create**.
* Click **Yes** to confirm and save the paging group.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/01dd374e-f50e-4655-b5dc-58d40b29ea75/stack_animation.webp)

### Editing Paging Groups

10. **Edit Existing Paging Groups:**

* Click on the paging group you want to edit or click the **Edit** button next to it.
* Make your edits.
* Click **Save**.
* Click **Yes** to confirm and save your change.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/92ce201b-fa81-425f-88c3-589837dd3e66/stack_animation.webp)

### Deleting Paging Groups

11. **Delete a Paging Group:**

* Click the **Delete** button next to the Paging Group.
* Confirm the deletion by clicking **Yes**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-05/86c25fa0-ab5c-4a69-b555-d003555f633f/stack_animation.webp)

### Search and Sort

12. **Search for a Paging Group:**

* **Search Bar:** Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
* **Sort**: Click the sort icons next to column headers to arrange items in ascending or descending order.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-15/d852c639-34fe-4e59-a8e2-a6713e79e20d/stack_animation.webp)

### Exporting Paging Groups

13. **Export Paging Groups**:

* Click the **Export** button next to the search field.
* The system will download a list of the items in CSV format.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-05/89736e24-ec33-4e58-b6df-a43d56e5bebe/user_cropped_screenshot.jpeg?tl_px=95,0\&br_px=955,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,117)
