> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Faxes

> This guide provides step-by-step instructions on managing fax communications within the Omnia Admin Portal.

## This guide provides step-by-step instructions on managing fax communications within the Omnia Admin Portal. It covers accessing, viewing, filtering, and sorting faxes, as well as performing actions such as downloading and retrying faxes.

<Warning>
  This document applies to the following user roles within Omnia:

  Account Administrator
  Partner Administrator
</Warning>

### Accessing Faxes

1. **Navigate to Faxes:**
   Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in.
   Click the **Phone System** tab to expand it, then select **Faxes**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-08/cec558fa-87ea-4a31-9dca-5f2be8a7b68d/stack_animation.webp)

### Viewing Faxes

2. **Main Screen:**

* The main screen displays a list of faxes with details such as:
  * **Date:** The date the fax was sent or received.
  * **From Number:** The number the fax was sent from.
  * **From Name:** The name associated with the sending number.
  * **To Number:** The number the fax was sent to.
  * **Direction:** Indicates whether the fax was inbound or outbound.
  * **Status:** The current status of the fax (e.g., Success, Failed).
  * **Error:** Any error messages associated with the fax.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-08/613c1cd0-a777-4367-b7b4-9e37d027216c/ascreenshot.jpeg?tl_px=0,0\&br_px=1376,769\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=521,174)

### Filtering Faxes

3. * **Filter Faxes:**

* Click the **Filter** button to open the filter settings.
* **Select Date Range:** Choose the start and end dates for the faxes you want to view, or select from predefined ranges such as Last week, Last month, or Last 3 months.
* **Select Time Range**: In addition to the date range, you can also filter by a specific time range within the selected dates.
* **Search by Phone Number:** Enter a phone number to filter the faxes sent or received by that number.
* Click **Update** to apply the filters.
* Click **Reset Filter** to remove the filters.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-08/1bc945fe-b2d3-4c8c-88d4-efd44948e6f0/stack_animation.webp)

### Actions

4. **Perform Actions on Faxes:**

* **Download Fax:** Click the **Download** button next to a fax entry to download the fax.
* **Force resend Fax:** Click the **Force resend** button next to a failed fax entry to resend the fax.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-08/d33f432e-eae8-4caa-b5e5-8a37bc37f44e/stack_animation.webp)