> ## Documentation Index > Fetch the complete documentation index at: https://docs.voxo.co/llms.txt > Use this file to discover all available pages before exploring further. # Dashboard > This guide provides step-by-step instructions on how to access and navigate the Omnia Admin Dashboard. ## This guide provides step-by-step instructions on how to access and navigate the Omnia Admin Dashboard. This document applies to the following user roles within Omnia: Account Administrator Partner Administrator ### Accessing the Admin Dashboard 1. **Access the Admin Dashboard**: * Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in. * If you see the **User Panel**, click **Go to admin** to switch to the admin view. * Click **Dashboard**. ![](https://colony-recorder.s3.amazonaws.com/files/2024-06-03/fb8d4a52-36af-44ec-b9a2-d3ec22273607/stack_animation.webp) ### Call Report Overview 2. * **Understanding the Call Report Graph:** * The Y-axis on the left side represents the number of presented calls (inbound). * The Y-axis on the right side represents the number of calls (outbound). * The X-axis represents the date range. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/427363d8-1780-4c25-afe9-9316d42fd993/user_cropped_screenshot.jpeg?tl_px=158,0\&br_px=1877,919\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=524,128) 3. **Color-Coded Call Statuses:** * **Blue:** ANSWERED (IN) * **Orange:** NO ANSWER (IN) * **Yellow:** ANSWERED (Outbound Calls) * **Light Blue:** NO ANSWER (Outbound Calls) ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/44599333-9d6c-42fe-86b6-90f16118631a/user_cropped_screenshot.jpeg?tl_px=444,0\&br_px=1591,640\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=524,156) 4. **Date Range Selection:** * Use the options to filter the data displayed on the graph: * **Last 10 Days** * **Last 30 Days** ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/6976cbd9-0113-4ad8-ba72-0e5acfa62252/user_cropped_screenshot.jpeg?tl_px=1060,0\&br_px=1920,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=649,95) 5. **Hover for Details:** * Hover over data points on the graph to see detailed information about the calls on a specific date. ![](https://colony-recorder.s3.amazonaws.com/files/2024-06-13/39f4a986-e36d-4ac2-80b0-75f631e43971/stack_animation.webp) ### System Status 6. **System Status:** * Displays the status of various services: * **Fax:** Indicates the status of the fax service. * **Mobile:** Indicates the status of the mobile service. * **Voice:** Indicates the status of the voice service. * **Features:** Indicates the status of additional features. * **SMS:** Indicates the status of SMS service. * **PSTN:** Indicates the status of the PSTN service. * All services show a green checkmark if they are operational. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/625df722-84ff-4227-b589-2e61d62baddc/user_cropped_screenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=266,109) ### Users 7. **Users:** * Displays the total number of [users](https://scribehow.com/shared/Omnia_Admin_Users__u9fT5HJQQ0-Bgzm7m7g5Vw?referrer=documents) in the account (e.g., 5 Users). * Click **View All Users** to see detailed information about each user. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/70fc7b34-5c24-42ec-8022-b1b68d584e51/user_cropped_screenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=60,35) ### Extensions 8. #### **Extensions:** * Displays the total number of [extensions](https://scribehow.com/shared/Omnia_Admin_Extensions__-L9BuyfORwK9dnYrMhXwQg?referrer=documents) in the account (e.g., 5 Extensions). * Click **View All Extensions** to see detailed information about each extension. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/168aeb41-be20-44d8-9c09-3642ea73da65/user_cropped_screenshot.jpeg?tl_px=222,0\&br_px=987,427\&force_format=jpeg\&q=100\&width=764\&wat_scale=68\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=357,35) ### Port Your Number 9. **Port Your Number:** * Allows admins to transfer their existing numbers to VOXO. * Click **Create Request** to start the [porting](https://scribehow.com/shared/Omnia_Admin_Number_Porting__m0jgfN1qQeSPXHrDAEaqOg?referrer=documents) process. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/701758ee-d5a7-4f98-b1d8-776ec7c06d6d/user_cropped_screenshot.jpeg?tl_px=0,435\&br_px=859,916\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=278,212) ### Phone Numbers 10. #### **Phone Numbers:** * Displays the total number of [phone numbers](https://scribehow.com/shared/Omnia_Admin_Phone_Numbers__LWFIyZMrQtOdnAQBiVLT9w?referrer=documents) in the account (e.g., 9 Numbers). * Click **New Number** to add a new phone number. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/6efde21d-2a58-49d6-9eec-ddbd1bfa293a/user_cropped_screenshot.jpeg?tl_px=426,436\&br_px=1286,917\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212) ### Get Help 11. **Get Help:** * Provides access to support and frequently asked questions. * Click **Get Support** to contact support or view FAQs. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-03/e159e4dc-51ff-4072-8404-e219748c846e/user_cropped_screenshot.jpeg?tl_px=984,436\&br_px=1844,917\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,212)