> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Branches

> Branches represent different physical or organizational locations within your company.

## Branches represent different physical or organizational locations within your company. Managing branches allows you to effectively organize by assigning a branch to extensions, phone numbers, virtual receptionists, call groups, and call queues. This guide provides step-by-step instructions for accessing, adding, editing, deleting, and searching branches in the Omnia Admin Portal.

<Warning>
  This document applies to the following user roles within Omnia:

  Account Administrator
  Partner Administrator
</Warning>

### Accessing Branches

1. **Navigate to Branches:**
   Go to the [Admin Portal](https://app.voxo.co/dashboard) and sign in.
   Click the **Account** tab to expand it, then select **Branches**.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-12/655cf388-f760-40be-91ed-46b3a93b057d/stack_animation.webp)

### Adding a New Branch

2. **Add a New Branch:**

* Click **Add New**.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-12/749b0b43-0dfd-4fb4-bc0a-d2f133f7fcd4/ascreenshot.jpeg?tl_px=665,0\&br_px=1525,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=741,134)

3. **Enter Branch Details**:

* **Name**: Provide a name for the branch by clicking the **Name** field and entering the branch name.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-12/f18deded-f618-49be-933a-114f64917a83/ascreenshot.jpeg?tl_px=242,0\&br_px=1102,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,103)

4. **Save the Branch**:

* Click **Create** to create the new branch.
* Click **Yes** to confirm.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-12/0e53cfb6-17ce-43e6-a11e-aaf21523fe37/stack_animation.webp)

### Editing Branches

5. **Edit Branch Details**:

* Click on the branch you want to edit or click the **Edit** button next to it.
* Make your edits.
* Click **Save**.
* Click **Yes** to confirm and save your changes.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-12/48205789-cb0c-48ad-92d0-e8de32796c45/stack_animation.webp)

### Deleting a Branch

6. **Delete a Branch**:

* Click the **Delete** button next to the Branch.
* **Warning Message**: If the branch is assigned, a message will appear stating, "Any entities assigned to this branch will be reassigned to your Default Branch. Continue?"
* **Confirm Deletion**: Click **Yes** to proceed.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-12/14b42983-9e97-435c-9b63-384de738edd0/stack_animation.webp)

### Search, Sort, and Export

7. **Search for a Branch**:

* Use the **Search Bar** to quickly find specific items by typing the name or a keyword in the search field.
* The system will filter the list based on your search input, displaying the relevant results.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-12/f0813812-6a1f-49d4-b5eb-982c6b3c33c5/ascreenshot.jpeg?tl_px=0,0\&br_px=859,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=322,126)

8. **Sort Branches:**

* Click the **sort icons** next to the column headers to arrange items in ascending or descending order.

![](https://colony-recorder.s3.amazonaws.com/files/2024-06-12/192a1d2e-7054-496f-ae48-64160f33b575/stack_animation.webp)

9. **Export Branch Details:**

* Click the **Export** button next to the search field.
* The system will download a list of the items in CSV format.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-06-12/787a1c14-07bf-4642-8439-eca1c1006c61/ascreenshot.jpeg?tl_px=99,0\&br_px=958,480\&force_format=jpeg\&q=100\&width=860\&wat_scale=76\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/F43F5E_standard.png\&wat_pad=402,133)