This guide provides step-by-step instructions for navigating and using the "My Activity" section. It covers filtering call history, searching for specific calls, managing voicemails, sending faxes, and accessing fax history.
Call History
1. View Call History:
- Under My Activity, click Inbound or Outbound to view your inbound or outbound call history.
2. Filter Call History:
- Place a checkmark next to Missed or Answered under My Activity to filter calls by type.
3. Search Call History:
- Enter a name or phone number in the Search Number / Name field to search your call history.
4. Initiate a Call:
- Click the green telephone button to initiate a call.
Voicemail
5. Manage Voicemails:
- Click Voicemails to listen to, save, and delete your voicemails.
Note: This option is available only if a voicemail box has been set up for your extension.
Faxes
6. Manage Faxes:
- Click Faxes to manage your inbound and outbound faxes through Omnia.
7. View Fax History:
- The fax history section displays your inbound and outbound fax records.
- Use the Search Faxes field to find specific faxes.
- You can download fax files for further review.
8. Send a Fax:
- Enter the 10-digit number in the Enter Number field.
- Attach your file.
- Click SEND to send the fax.
Note: Outbound faxing must be enabled on your extension for this feature to work.
Sending a Fax via Email
9. Email a Fax:
- Start a new email.
- In the To field, enter: send@voxofax.com.
- In the subject line, enter the 10-digit telephone number you want to fax to (no spaces or dashes). To send to multiple numbers, separate them with commas.
- Attach a PDF to the email body and send. Only PDF format is supported for sending faxes.
- Cover pages are created and added automatically.
Note: Outbound faxing must be enabled on your extension for this feature to work.
