Omnia Admin Reports: SMS Logs

Alert: Access to this Report:

• Access to this report is based on your user role. You may not be able to access and view a specific report and all of its features if your role does not permit it.

1. Access the SMS Logs:

• Go to the Admin Portal and sign in.
• Click the Reports tab to expand it, then select SMS Logs.

2. View the SMS Logs:

• The SMS logs display a table with columns such as Date, From, To, and Body. The initial results shown will be for today's date.
• Sort Icons: Click the sort icons next to the column headers (Date, From, To, Body) to arrange items in ascending or descending order.
• The initial results shown will be for today's date.

3. Preset Filters:

• Yesterday: Click this button to quickly filter the log entries from the previous day.
• Last 10 Days: Click this button to quickly filter the log entries from the last 10 days.
• Last 30 Days: Click this button to quickly filter the log entries from the last 30 days.

4. Filter Settings:

• Click Filter to open the filter settings.

5. Select Date Range:

• Choose the start and end dates to define the period for which you want to view logs.
• You can also use the preset options like Last Week, Last Month, Last 3 Months, Last 6 Months, and Last Year.
• In addition to the date range, you can also filter by a specific time range within the selected dates.

6. Clear Filters:

• Click Clear to remove the filters if needed. This allows you to start over while picking from your date ranges.

7. Filter By Extension:

• Select the extension from the dropdown menu to narrow down the results to messages sent or received by a specific extension.

8. Apply Filter:

• Click Update to apply the filter settings.
• The details will be displayed on the screen based on your filters.

9. Reset Filters:

• Click Reset to remove your filters and start over if needed.

10. Exporting the SMS Logs:

• Click Export to download the filtered SMS log data in CSV format.
• Click OK to confirm the export.

11. Understanding the SMS Logs Table:

• Date: Shows the timestamp of the SMS.
• From: Displays the extension number of the sender.
• To: Displays the extension number of the receiver.
• Body: Shows the content of the SMS.