The Admin Audit Log in Omnia records administrative activities, helping monitor changes and track user actions. This guide explains how to access and use the Admin Audit Log, including step-by-step instructions for viewing the log, filtering entries by date, actions, and services, and exporting data in CSV format.
Alert: Access Report Roles:
- Partner Administrator
- Account Administrator with the Reporting Feature Enabled
Accessing the Admin Audit Log
1. Access the Admin Audit Log Report:
- Go to the Admin Portal and sign in.
- Click the Reports tab to expand it, then select Admin Audit Log.
Viewing the Audit Log
2. View the Audit Log:
- The audit log displays a table with columns such as Time, Email, Service, Action, and Description. The initial results shown will be for today's date.
- Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.
- The initial results shown will be for today's date.
Filtering the Audit Log
3. Preset Filters:
- Last 10 Days: Click this button to quickly filter the log entries from the last 10 days.
- Last 30 Days: Click this button to quickly filter the log entries from the last 30 days.
4. Filter Settings:
- Click Filter to open the filter settings.
5. Select Date Range:
- Choose the start and end dates to define the period for which you want to view logs.
- You can also use the preset options like Last Week, Last Month, Last 3 Months, Last 6 Months, and Last Year.
- In addition to the date range, you can also filter by a specific time range within the selected dates.
6. Clear Filters:
- Click Clear to remove the filters if needed. This allows you to start over while picking from your date ranges.
7. Select Actions:
- Check the boxes for the types of actions you want to filter by (Create, Update, Delete).
8. Filter By Service:
- Choose Service to narrow down the results further. Select your service from the dropdown menu.
- Choose User and enter a name in the Search user field to narrow down the results to actions performed by a specific user.
9. Apply Filter:
- Click Update to apply the filter settings.
- The details will be displayed on the screen based on your filters.
10. Reset Filters:
- Click Reset to remove your filters and start over if needed.
Exporting the Audit Log
11. Export Button:
- Click Export to download the filtered audit log data in CSV format.
- Click OK to confirm the export.
Understanding the Audit Log
12. Log Details:
- Time: Shows the timestamp of the action performed.
- Email: Displays the email address of the user who performed the action.
- Service: Indicates the part of the system affected by the action (e.g., User, Call Flow).
- Action: Describes the type of action performed (e.g., Create, Update, Delete).
- Description: Provides additional details about the service type and the specific item affected.
