This guide provides step-by-step instructions for managing media files in the Omnia platform. It includes instructions for accessing, creating, editing, and deleting media files, as well as using text-to-speech features. Media files can be utilized across various functions in the Omnia Admin Portal, including call campaigns and conference rooms.
Alert: This document applies to the following user roles within Omnia:
- Account Administrator
- Partner Administrator
Accessing Media Files
1. Navigate to Media Files:
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Go to the Admin Portal and sign in.
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Click the Phone System tab to expand it, then select Media Files.
Creating a Media File
2. Add a New Media File:
- Click Add New.
- Enter the name of the media file in the Enter name field.
3. Record or upload:
- Use the controls to record or upload a media file. This will open additional options.
4. Additional Options:
- Playback: Click to play the media file.
- Press and Hold To Record: Click and hold to record a message.
- Upload File: Click to add an existing audio file
- Cancel Changes: Click to revert to previous settings.
5. Save Changes:
- Click Create, then Yes to save the new media file.
Generating a Media File from Text
6. Generate Media File from Text:
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Enter the name of the media file in the Enter name field.
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Enable: Check the Generate media file from text box.
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Select Gender: Choose the gender for the text-to-speech voice.
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Enter Text: Type the text to be converted to speech in the provided text box.
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Generate: Click Text to Speech to generate the media file.
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Playback: Click to play the media file.
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Download File: Click to download the generated media file.
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Cancel: Click Cancel if you do not want to save the changes.
7. Save Changes:
- Click Create, then Yes to save the new media file.
Editing Media Files
8. Edit Media File:
- Click on the media file you want to edit, or click on the Edit button next to it.
9. Edit Options:
- Name: Edit the existing name as needed.
- Download Current: Click to download the current media file.
- Upload File: Click to add an existing audio file.
- Press and Hold To Record: Click and hold to record a message.
- Playback: Click to play the media file.
- Cancel Changes: Click to revert to previous settings.
- Save: Click Save to confirm and save your changes.
- Confirm: Click Yes to finalize and save your changes.
Editing Text to Speech
10. Edit Text to Speech:
- Search and Find: Locate the media file you want to edit.
- Generate Media File from Text: Click this option to display the most recently saved text-to-speech (TTS) text.
- Select Voice Gender: Choose an option from the dropdown menu.
- Enter/Remove Text: Modify the text in the text field as needed, then click Text to Speech to generate the new media file.
- Playback: Click the play button to listen to the generated speech before saving.
- Cancel Changes: Click if you do not want to save the changes.
- Save: Click Save.
- Confirm: Click Yes to confirm the changes.
Deleting a Media File
11. Delete a Media File:
- Click the Delete button next to the Media File.
- Confirm the deletion by clicking Yes.
Search and Sort
12. Search for a Media File:
- Search Bar: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
- Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.
