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Omnia Admin: Extension Count

This guide provides step-by-step instructions on how to access and view the extension count within the Omnia Admin Portal.



Alert: This document applies to the following user roles within Omnia:

  • Account Administrator
  • Partner Administrator

Accessing Extension Counts

1. Navigate to Extension Count:

  • Go to the Admin Portal and sign in.
  • Click the Billing tab to expand it, then select Extension Count.

Viewing Extension Counts

2. #### Extension Chart:

  • Extension Chart: The chart visually represents the extensions count over a selected date range.

  • You can hover over any data point in the chart to see the exact number of extensions for that date.

  • Date Range Selection: Adjust the date range using the date picker at the top of the chart to view extension counts over a specific period.

Extension Table

3. Extension Table:

  • The table displays a detailed count of the extensions with the following columns:
    • Date
    • Extensions
    • Paging Extensions
    • SIP Trunks
    • Residential Extensions
    • Total Extensions
  • You can sort the data in the table by clicking the column headers.
  • Export: Click the Export button to download a list of extensions in CSV format.

Viewing Extension Counts (Partner Only)

4. Extension Chart:

  • Provides a detailed chart displaying the following data:
    • Partner Extensions: Total number of partner extensions.
    • Partner Residential Extensions: Total number of partner residential extensions.
    • Account Extensions: Total number of account extensions.
  • The chart visually represents the extensions count over a selected date range.
    • Green Line: Partner Extensions
    • Blue Line: Partner Residential Extensions
    • Orange Bars: Account Extensions
  • Hover over any data point in the chart to see the exact number of extensions for that date. Adjust the date range using the date picker at the top of the chart.

Extension Table (Partner Only)

5. Extension Table:

  • The table displays a detailed count of the extensions for the partner account, with the following columns:
    • Date
    • Extensions
    • Paging Extensions
    • SIP Trunks
    • Residential Extensions
    • Total Extensions
    • Partner Extensions
    • Partner Paging Extensions
    • Partner SIP Trunks
    • Partner Residential Extensions
    • Partner Total Extensions
  • You can sort the data in the table by clicking the column headers.
  • Export: Click the Export button to download a list of extensions in CSV format.