Omnia Admin: Conference Rooms

Alert: This document applies to the following user roles within Omnia:

• Account Administrator
• Partner Administrator

1. Navigate to Conference Rooms:

• Go to the Admin Portal and sign in.

• Click the Phone System tab to expand it, then select Conference Rooms.

2. Add a Conference Room:

• Click Add New.

3. Configure General Settings:

• Enter Number: Provide the conference bridge number.
• Enter Name: Give a name to the conference bridge.
• Enter PIN: Set a PIN for users to join the conference.
• Enter Admin PIN: Set an admin PIN for administrative control over the conference.
• Enter Conference Report Email: Provide an email address to receive conference reports.
• Max Allowed Users: Select the maximum number of allowed users for the conference.

4. #### Configure Media Settings:

• Click Media.

5. Add a New Media File:

• Click Add a Mediafile to record or upload a new media file if needed.
• Use the controls to record or upload the media file. This will open additional options.

6. Additional Options:

• Playback: Click to play the media file.
• Press and Hold To Record: Click and hold to record a message.
• Upload File: Click to add an existing audio file.
• Cancel Changes: Click to revert to previous settings.
• Enter a name: Type the name in the Mediafile Name field before saving.
• Save Changes: Click to save the recorded or uploaded file. This media file will now be available to choose from and select in the dropdowns.

7. #### Media Settings:

• Request PIN Message: Select the message to play when requesting a PIN. Click the Preview media button to listen and preview the message, or click X to remove.
• Correct PIN Message: Select the message to play when the correct PIN is entered. Click the Preview media button to listen and preview the message, or click X to remove.
• Correct Admin PIN Message: Select the message to play when the correct admin PIN is entered. Click the Preview media button to listen and preview the message, or click X to remove.

8. Configure Additional Settings:

• Click Settings.
• Place a checkmark by the following to enable:
  • Announce Users Count: Announce the number of users in the conference.
  • Announce User Join/Leave With Review: Announce when users join or leave with review.
  • Announce User Join/Leave Without Review: Announce when users join or leave without review.
  • Play MOH When Only One User: Play music on hold when only one user is in the conference.
  • Allow Access to Menu With *: Allow users to access the menu using * .
  • Do Not Play Message When First Person Enters: Disable the message when the first person enters.
  • Wait For Admin Before Starting Conference: Wait for the admin before starting the conference.
  • Join User Muted: Have users join the conference muted.
  • End The Conference When The Admin Leaves: End the conference when the admin leaves.
  • Record The Conference: Record the conference.

9. Save the Conference Room:

• Click Create and then Yes to confirm and save the conference room.

10. Edit an Existing Conference Room:

• Click on the conference room you want to edit or click the Edit button next to it.
• Make your edits.
• Click Save.
• Click Yes to confirm and save your changes.

11. Delete a Conference Room:

• Click the Delete button next to the Conference Room.
• Click Yes to confirm the deletion.

12. Search for a Conference Room:

• Search Bar: Quickly find specific items by typing the name or a keyword in the search field. The system will filter the list based on your search input, displaying the relevant results.
• Sort: Click the sort icons next to the column headers to arrange items in ascending or descending order.

13. Export:

• Export Button: Click the Export button next to the search field.
• The system will download a list of the items in CSV format.