> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> Configure notifications, sounds, call forwarding, hardware, keyboard shortcuts, and security preferences in VOXO Connect.

To open your settings, click your name or avatar at the bottom-left of the sidebar. A panel appears with quick toggles and links to your full settings.

## Ignore all calls

The **Ignore all calls** toggle in the user panel enables Do Not Disturb mode. When active, incoming calls are not presented to your softphone — callers are routed based on your organization's call handling rules.

## Disable softphone

The **Disable softphone** toggle in the user panel unregisters your softphone so you no longer receive calls in VOXO Connect. Use this if you want to take calls on a different device. The toggle is disabled if no input device is detected.

When the Connect softphone is unregistered — either because you toggled it off or because no microphone is detected on your computer — the status bar at the bottom of the page shows **Phone disabled**. This only affects whether calls ring inside Connect on this computer; calls still ring on any other device tied to your extension, such as your desk phone or the VOXO mobile app. If you only take calls on a desk phone, it's normal to see **Phone disabled** in Connect and you can ignore it.

## Settings modal

Click **Settings** in the user panel to open the full settings modal. It contains six tabs.

### Notifications

Configure which events trigger desktop notifications:

* **Incoming calls** — receive a notification when a call arrives
* **Chat messages** — receive a notification for new chat messages; choose between notifications for all messages or only direct mentions
* **SMS** — receive a notification for incoming SMS messages
* **Post call summary** — receive a notification when a post-call summary is ready

The **Sounds & volume** section below the notification toggles lets you choose a ringtone and notification sound for incoming calls, chat messages, and SMS, and adjust the volume for each independently.

### Call forwarding

Call forwarding routes your incoming calls to another number when you are unavailable.

To enable call forwarding:

1. Enable the call forwarding toggle.
2. Enter the number you want calls forwarded to.
3. Click **Save**.

### Theme

Choose between **Dark** and **Light** color modes. Your preference is saved to your account and applies across all sessions.

### Hardware

Select the microphone, speaker, and camera you want VOXO Connect to use for calls and meetings. If your organization has a busylight integration enabled, a toggle to activate it also appears here.

### Hot keys

VOXO Connect supports keyboard shortcuts for common softphone actions. All shortcuts use `Alt` on Windows or `⌥` on Mac.

| Shortcut                          | Action                                 |
| --------------------------------- | -------------------------------------- |
| `Alt + D`                         | Open the dial pad                      |
| `Alt + M`                         | Mute / unmute during a call            |
| `Alt + T`                         | Open the transfer dialog during a call |
| `Alt + B`                         | Hang up the current call               |
| `Alt + 0–9`, `Alt + *`, `Alt + #` | Send DTMF tones during a call          |

### Security

#### Changing your password

1. Enter a new password in the **Password** field. It must be at least 8 characters.
2. Click **Save changes**.

#### Multi-factor authentication

The Security tab also lets you configure MFA for your account. Two methods are supported:

* **Authenticator app** — use any TOTP-compatible authenticator app
* **SMS / text message** — receive one-time codes via text

To set up an MFA method, click **Add** next to the method you want to use and follow the prompts. Once at least one method is set up, use the **Preferred 2FA method** dropdown to choose which one is used by default.

<Note>
  If your organization requires MFA, the disable button is unavailable and you cannot remove your preferred method.
</Note>